Policies: 2020/2021 Season
Our policies have been updated for the 2020/2021 season. Please take the time to read through carefully before registering. Due to COVID-19 our classes will look different from last season due to social distancing and other government regulations. Please read our class info link on the side for more information.
Due to the unknown timeline for when the government will be releasing public health and safety measures for our sector, and the unknown timeline of when we will be able open, please note that the areas surrounding health and safety and self screening are likely to change. The health and safety policies are put together currently with the limited information we have. Updates on new policies regarding specific health and safety procedures will be given as new guidelines become available. If you are uncomfortable with any of the new policies and procedures presented, please reach out to us.
Our refund policy has changed to reflect the new environment. Policies regarding fees and refunds will not be changed.
Our dance season runs from Sept 14, 2020 until May 30, 2021 and our silks season runs from Sept 14, 202 until April 25, 2021. (Our performance Silks class runs the same duration as the dance season).
By registering with Innovative Rhythm Dance Studios (whether online or in person), you have acknowledged and accepted understanding of Innovative Rhythm Dance Studios policies as outlined in this document and on the studio's website.
Waiver and Photo Release
We will do our best to ensure the safety of the dancers and their guardians. Due to the physical nature of dance, Innovative Rhythm (hereinafter called “IR Dance”) as a whole will not be held responsible for any injuries that may occur inside or outside the premises or at home. The waiver must be signed or accepted online before classes begin.
By signing the waiver, it includes the Photo and Video Release which means that you agree to the use of images of you or your child by IR Dance on the IR Dance website, social media pages, in brochures or in other promotional materials. No identifying information will be included.
Student Code of Conduct
The IR Dance Student Code of Conduct outlines our expectations for Etiquette, Cellphones and Technology, Respect for Others and Bullying, Discrimination and Exclusion. The goal of the IR Dance Student Code of Conduct is to help students, teachers and families create an environment that is supportive, encouraging and promotes growth and learning. Teachers will go over the Student Code of Conduct during the first week of classes. If dancers choose to not follow the Student Code of Conduct, they may be asked to leave the studio.
In Studio and Online Classes
All of our studios will be equipped with live online streaming to give everyone the opportunity to learn regardless of whether or not they are in the studio. The full studio schedule will be streamed with access only granted to those registered for each specific class. Livestream will be specific to each dancer - they will have access to their regular class(es), teacher(s) and classmates. These classes will not be available beyond the specific class. Classes will not be recorded.
This policy will serve as a smooth transition if we are mandated to shut down or have to close temporarily due to self quarantine. We are currently looking into platforms that will have the utmost security and only allow the dancers of that particular class to have access. We will inform you when we have chosen our platform and will provide login details before classes begin.
All registrations will be assumed to be in studio registrations. By September if you are uncomfortable sending your dancer into the studio, you can choose to take virtual classes until you are comfortable with in studio classes. Our class limits will still apply and tuition will remain the same. We will offer a virtual option until Christmas and at that time we will reassess given the environment at that time. Please notify the studio before classes begin if you choose to opt out of in studio classes.
To ensure the safety and security two way video must be maintained at all times for all virtual dance classes.
Class times may change slightly (5-15 min) to accommodate transition times in order to adhere to social distancing policies. More details to follow once government guidelines are released.
Health and Safety
This will be updated as soon as government guidelines have been released for our sector. In the interim - the studio will be equipped with hand sanitizer in each studio, the staff room and the lobby. We will be increasing our cleaning procedures and will be keeping a log in our washrooms to record when we clean. The studio lobby will have limited access and social distancing measures will be put in place throughout the building including within the classes. Specific policies will be put in place for how each discipline will adhere to social distancing measures. (Please refer to class descriptions on the website for those details.) The studios and lobby will be equipped with signage and there will be staff to guide you in our new procedures.
We will email you the updated health and safety measures and exact procedures as soon as available after government guidelines are given.
Thank you for your understanding with the fluidity of this policy.
Due to the new environment that we are under, no one will be allowed in the studio if presenting with any sort of illness. Dancers must stay home if they are sick, or if anyone in the household is sick, for the health and safety of our community. Any student coming to dance with any illness will be sent home. In person classes will be available live online (exclusively for those registered in each class) so dancers will still have the capacity to continue to dance and be a part of the class from home. Due to this new policy we have discontinued the dedicated dancer award.
To keep our community healthy during this time, you will be responsible for self screening at home before coming to the studio. You will receive a separate waiver to sign stating that you will be responsible for this. There will be a list of questions on the waiver to guide you.
More details on this policy to come.
Mandated Studio Closure
In the event that the studio is mandated to shut down by the government, regularly scheduled classes will continue to take place online until we are allowed to open again. We intend to keep the schedule the same as the in studio schedule with only slight adjustments due to the change in platform.
Tuition remains the same whether classes are running in studio or online. If you wish to discontinue in this situation you will receive a full refund minus the classes already taken and a cancellation fee of $25.00 per class.
Kinder and Primary Classes
At this time due to social distancing measures, Kinder and Primary classes will not be offered for the health and safety of our students and families. Once those measures have been lifted we will be offering those classes.
Our fee structure has been revised in an effort to support our families. Tuition for the season will be divided into 4 installments (instead of 3). This will make for smaller regular payments throughout the year and increase the discount received through the multi-class discount (4 discounts instead of 3). Please see our fees section on our website for further details. If you require and alternate payment plan please contact the studio.
Multi-Class Discount - For students taking more than one class, you will receive $5.00 off each tuition installment of each additional class. The Multi-Class Discount does not apply towards summer camps, or workshops.
Refer-A-Friend Discount - As a thank you, we offer a $5.00 discount for each new student who joins IR Dance due to your recommendation. The discount will be applied to your account for the second tuition installment. Be sure to tell your friends to list your name when asked how they heard about us on their registration.
Family Discount - Every 5th class is free (2020-2021 dance classes only). The Family Discount does not apply towards our Silks/Cirque Conditioning classes, summer camps, or workshops.
At this time cash or cheque payment will not be accepted. For class registration it is highly recommended to sign up for our automatic payment plan (Visa or MasterCard credit) and for in studio purchases debit and credit (tap preferred when possible) will be accepted. We will also be accepting E-transfers at this time (firstname.lastname@example.org) Regular cash and cheque payments will be accepted once regulations are lifted.
Cancellation and Refund Policy
Should you cancel your registration you must notify us in writing (email). You will receive your tuition back minus the following:
1) *$25.00 cancellation fee / per class
2) Classes that have taken place up until notice of discontinuation
*If you have discontinued a class but are still taking other classes at IR, the cancellation fee is $10.00 per class.
At this time there is no official drop date. Refunds will be granted up until we determine a drop date. Families will be notified of a final drop date if/when one is decided on. In the event of a mandated shut down, refunds will be granted regardless of the drop date as per the policy above. When we determine what our show will look like and what our costume situation will be we will notify you of a drop date at that time.
Cancellation Due to Injury
Refunds/credits will be decided on a case-by-case basis. General guidelines: If a dancer has a serious injury (e.g. broken foot) which prevents them from continuing for the rest of the year, a refund will be granted from the day we are notified. If a lesser injury occurs (e.g. sprained wrist) no refunds will be granted as we encourage the dancer to attend and observe until the injury is healed. Even when a dancer can not fully participate, it is recommended they continue to attend and observe if they intend to start again after healed so that they are able to pick up more easily.
Credits from 2019-2020 Season - Interrupted Classes
If you were registered in the 2019/20 season, and elected for the 25% credit for interrupted classes that credit will automatically be applied to 2020/21 fees. If you later decide to drop 2020/21 classes or not register, the credit will be recalculated to the 20% refund originally offered. A cheque will be mailed refunding 20% of installment three tuition of the 2019/20 season.
Credits on your account
Any credits on your account (other than the 2019/20 season interrupted classes - see above) will be refunded in full. A cheque will be mailed out to you.
Since there is no way of knowing what our show environment will look like, the costume deposit due date will be adjusted to a later date TBA. Costume orders will only be placed in the best interest of our families based on the environment in the late fall. Details will be released as they are available.
Costume Recycling/Buyback Program
A program to reuse costumes ordered from the 2019/20 season is being developed. We intend to reduce waste and see a return on previous investment where possible. Due to individual registration in classes and individual dancer sizes changing from year to year, we cannot guarantee that all costumes will be used across the board. More details to follow as the program develops.
A $3 per week fee applies to all late payments for all fee categories.
We reserve the right to cancel a class due to low enrolment. You will be given a full refund for any cancelled classes due to this reason.
Right to Refusal
Innovative Rhythm Studios Inc. is a privately owned studio and reserves the right to refuse admission.
Students are expected to maintain integrity when posting online. Innovative Rhythm has a Zero Tolerance Policy for bullying of any sorts and that includes online. Any students who slander any other students or the studio either online or in person will be dismissed immediately.
When using Social Media we ask you to adhere to our confidentiality policies at all times (no identifying information should be given).
No choreography, class content or instruction of any form should be posted on social media or online without the prior approval of the instructor and management of IR Dance.
Newsletters and Studio Announcements
All newsletters and information sheets are always available on our online bulletin board at www.irdance.ca/news. We do 95% of our correspondence by email. Please make sure that email@example.com is on your safe list so the newsletters don’t go to your junk mail folder. It is important that you read these messages as they contain vital information regarding the studio. If you do not hear from us, please verify that we have the correct email address on file.
IRDance cannot be held responsible for lost property and cannot send emails to our contact list regarding misplaced items. We have a lost & found bin in the studio lobby. We recommend labeling all personal items. When social distancing guidlelines are lifted, we have lockers in the dressing room and dancers may sign up to rent a locker to store valuables and personal items.
On occasion, classes may be cancelled due to poor weather conditions or circumstances beyond our control (e.g. extended power outage). We will do our best to contact you in advance, but if you are in doubt, please call the studio. A message on our voicemail will let you know if classes are cancelled. We are unable to offer refunds or make up classes for the ones cancelled due to circumstances we can not control. Due to our ability to live stream, classes will take place online in this situation.
Attendance and Punctuality
Consistent attendance enhances the dance experience and allows the individual dancer to feel confident in knowing their class work. Dance is a team sport and therefore poor attendance on the part of an individual affects the whole group.
Please be on time. If you are more than 10 minutes late, the dancer may be asked to sit out due to safety reasons. If a student misses three classes in a row, we will call or email to discuss our concerns. If four classes are missed in a row, if we feel the overall number of missed classes is too high, or if consistent lateness is a problem, we reserve the right to ask the student to discontinue. In these circumstances, refunds will not be granted. If you expect to miss a class due to illness or conflicts, please email the studio.
Generally we do not run private classes as the studio schedule does not allow for it. We cannot run private classes as an alternate to regular class work and attendance.
We will run private classes in the following situations: students/parents may request assistance in preparing auditions for art schools, students in the Dance Company Program may be invited to do competitive solos, staff may recommend that privates are necessary to continue dancing at advanced levels.
Large scale community events (Boogie Bash, PJ Party) will be suspended until further notice. Traditional spirit events will be adapted as events unfold.
Year End Show
As Government regulations are released we will provide more details on what our year end performance will entail.
Due to the current environment we will not be handing out dedicated dancer awards. Awards presented at the recital include Star Performer, Leadership and awards in each discipline.
No parent or student shall contact any of our vendors directly. This includes, but is not exclusive to, conventions, competitions, costume companies, theatre venue. (The only exception is photos ordered directly from the photography company). If you have questions or concerns, please come see us directly and we will be happy to assist you.
At this time there will be no refunds or exchanges granted for dance clothes, studio gear or dance shoes. Our regular policy will resume when restrictions are lifted.
Please have students arrive to the studio dressed and ready to go. Change rooms will be closed until social distancing measures are relaxed. Students must come to class in the appropriate attire. Failure to do so will result in a notice to the parents and if it continues to occur, that dancer will be asked to sit out until the proper attire is worn. Hair must be up, as well as no gum, jewelry or bare legs. See the Dress Code section for guidelines.
Should classes take place virtually at any time, regular class attire is expected.
We thank you for your cooperation in adhering to theses policies. We look forward to another great year!